At Spencer Air Conditioning and Heating, we consider our clients as the core of our business. That’s why we would like to hear your feedback on the services we provide in Lake Dallas, TX community. You can also share your experiences with us and let us know if we are working in line with our commitment which is to give only quality services for your homes and businesses. Please feel free to visit our page and give us company reviews so we’ll be able to identify what to improve in our service strategies.
for Lake Dallas, Tx
Tim G - Lake Dallas, TX
They scheduled a late appointment so I didn't have to take much time off work, and agreed to have tech call me when he was on the way. The technician arrived, diagnosed and fixed the problem quickly, and then stayed long enough to ensure that the system was working correctly. Part (but not labor) was covered under warranty. The labor charge was not unfair, but it still stings a little to have to pay for someone to replace a part (a second time) that is warrantied. That's on the manufacturer, though, not the installer.
Response from Spencer Air Conditioning and Heating :
Thank your for your fair review, we understand your feelings regarding the matter.